i IS CONFLICT CAUSING PROBLEMS IN YOUR
ORGANISATION?
Con
OUR OUR CONFLICT RESOLUTION PROGRAMME CAN:
REDUCE ABSENTEEISM - 50% of absenteeism is nothing to do with
physical health (IHC research)
REDUCE COSTS - £11.5 billion PA paid in absentee wages /
compensating overtime
REDUCE COST of employee sickness– average £476 each pa (CBI
figures)
REDUCE WORKPLACE STRESS- up to 8 days a year per employee
are lost due to stress-related illness(CBI figures)
REDUCE BULLYING- 47% employess have been bullied (Umist
survey)
MORE contented and confident employess -23% of staff feel extreme
anger at work
HIGHER standards, better decision-making
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Conflict is endemic in many organisations. It is often unrecognised
and usually unresolved. It occurs between individuals and between
een departments. Sometimes the structure of the organisation
fosters conflict and offers no mechanism for conflict resolution.
Individuals often bring their conflicts to work, They play out
their issues on their colleagues and subordinates. Wherever conflict is
unresolved there will be noticeable effects on individual performance
and the overall health of the organisation.
*
WHY IS OUR PROGRAMME DIFFERENT?INDIVIDUALS are often unable to handle conflict well. They take criticism personally, they compete in unhealthy ways, they bully and are bullied and harrassed. Rather than dealing with the conflict they often avoid it through absence, stress, grudge-based behaviour, bad decision-making and sabotage.
* We will teach individuals to stop their angry behaviour in the workplace. They will learn to
stop bullying or how to stop being bullied.
* We uncover the hidden power structures and relationships within the workplace that
cause conflict.
* We expose the culture of blame
* We teach how to value different opinions and not take things personally.
* We teach individuals to express themselves with assertiveness and clarity. We will teach
your employees how to banish both extreme aggression and extreme submissiveness.
We will show them how to acknowledge their angry behaviour and to manage it
effectively.
* We show them how conflict, expressed appropriately, can contribute to quality
improvements
HSE advice to organisations -"The message is simply prevention - try to remove the reasons why staff may be absent in the first place, not just react to the problem after it has happened. Diagnose specific problems behind stress and conflict"
ANGER PLANET - LONDON - MANCHESTER - GENEVA
Click here to download our complete Conflict Resolution Presentation
WE FOCUS ON THE INDIVIDUAL
CONFLICT RESOLUTION is a skill which must learned and practised by individuals within organisations. It is essential to deal with conflict resolution on the individual level because, where structure engenders conflict, individuals enact it.
email:info@angerplanet.co.uk
Home Learning About Anger Our New Approach Conflict Programmes Contact Us
Call: (00 44) 208 444 9841 to discuss your needs