Anger For Professionals (AP-2) Companies

Is Anger and Conflict Causing Problems in Your Organisation?

Anger in the workplace causes problems such as absenteeism, stress and bullying. All this affects performance and the “bottom line”.

Why is our Programme Different?

Our programme is bespoke, tailored for your organisation and the problems you are encountering. By participating in this programme your employees will:

Course Aims

Build skills to handle their anger and learn to express it in healthy way.
Learnthat there is a process between trigger and behaviour they can interrupt
Distinguish between angry feelings and angry behaviours.
Stop taking things personally
See anger as valuable information rather than a negative force.
Recognize that it’s OK to feel angry — anger is natural and human.
Strengthen their ability to manage their own anger and support others — whether clients, colleagues, or family members.

Key Benefits

Individuals are often unable to handle conflict well. They often bring their conflicts to work. They play out their issues on their colleagues and subordinates. Wherever conflict is unresolved there will be noticeable effects on individual performance and the overall health of the organisation. They take criticism personally, they compete in unhealthy ways, they bully and are bullied and harrassed. Rather than dealing with the conflict they often avoid it through absence, stress, grudge-based behaviour, bad decision-making and sabotage.

Through studying our “Anger Engine” model we will teach individuals to stop their angry behaviour in the workplace. They will learn to stop bullying or how to stop being bullied.
We teach how to value different opinions and not take things personally.
We teach individuals to express themselves with assertiveness and clarity.
We will teach your employees how to banish both extreme aggression and extreme submissiveness. We will show them how to acknowledge their angry behaviour and to manage it effectively.
We show them how disagreement, expressed appropriately, can contribute to quality improvement

Our Anger Management Program can be online or in the workplace

GROUP attendance fosters a strong sense of mutual support and togetherness which can transform the workplace environment. Individuals will learn to make decisions through dialogue rather than through conflict. They will be more disposed to co-operate, to be more assertive and less aggressive. They will learn how to confront workplace bullying and grudge-based behavior. INDIVIDUAL sessions are a valuable add-on to the programme, for participants that have identified issues they need to explore further in confidence, especially if they are brining their home worries to work and acting them out. They are also a powerful way to provide ongoing reinforcement of the material covered in the groups.

HSE advice to organisations: “The message is simply prevention – try to remove the reasons why staff may be absent in the first place, not just react to the problem after it has happened. Diagnose specific problems behind stress and conflict.”

Benefits of controlling anger at work include:

Resolving conflict early reduces anxiety, tension, and burnout, feel safer, more valued, and less emotionally drained.
Open, honest dialogue and stronger interpersonal and listening skills.
- Teams learn to respect different viewpoints, making collaboration smoother.
- Clearer communication and better teamwork help teams move faster and smarter.
A positive environment increases morale and decreases turnover.
Saves time and money spent on disciplinary actions or mediation later.
Leaders get better at handling tough conversations and guiding teams.
People are more likely to stay at organizations where they feel heard and respected—even during tough conversations.
Unresolved conflict can derail teams. Resolution helps refocus energy on shared objectives and performance targets. Makes for more contented and confident employees

“Anger and conflict are endemic in many organisations, often unrecognised and usually unresolved. It occurs between individuals and between departments”

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Statistics

Absenteeism

Employee leaves of absence for mental health issues rose a staggering 300% from 2017 to 2023. SHRM
Over the past two years, there’s been a 55% increase in the rate of health-related absences from work compared to the five-year period ending in 2019. LinkedIn
United States: The cost of unplanned absenteeism is estimated to exceed $600 billion annually, with an average cost of $4,080 per full-time employee. Forbes
United Kingdom – The annual cost of workplace sickness increased from £73 billion in 2018 to £103 billion in 2023. The Guardian
A significant number of HR managers (62%) reported an increase in leave requests, with 75% of those seeing a rise of 20% or more. AbsenceSoft

Workplace Stress

In 2023, 77% of U.S. workers reported experiencing stress at work in the past month, and 57% noted negative health effects as a result .Carrier Management+1crossrivertherapy.com+1
In 2022, 81% of workers stated that workplace stress affected their mental health, an increase from 78% in 2021 .Mental Health America
52% of employees reported feeling burned out in the past year due to their job, with higher rates among experienced and managerial staff (54%) compared to entry-level employees (40%) .NAMI
73% of workers reported that workplace stress affects their relationships with family, friends, or co-workers .Mental Health America
Younger employees are particularly affected, with 71% of Generation Z and 59% of Millennials reporting unhealthy work health scores, compared to 52% of Generation X and 42% of Baby Boomers .Mental Health America. In the UK, nearly one-third of workers aged 18 to 24 took time off due to stress in the past year, a higher rate than older age groups .Latest news & breaking headlines
Approximately 1 million Americans miss work each day because of stress .crossrivertherapy.com
Workplace stress is linked to 120,000 deaths annually in the U.S. .OSHA+1Wikipedia+1
Globally, stress, anxiety, and depression contribute to an estimated $1 trillion in lost productivity each year.

Bullying

Prevalence: Approximately 30% of U.S. workers have experienced workplace bullying, marking a 57% increase from 2017. Workplace Bullying Institute
Impact: Targets of bullying have a 67% chance of losing their jobs, often through resignation or termination. Workplace Bullying Institute
Prevalence: Nearly 29% of UK workers have experienced workplace bullying at some point, with 10% encountering it in the past six months. Hansard – UK Parliament+1BioMed Central+1
Disguised Bullying: About 32% of workers have faced bullying masked as banter. People Management
Sector-Specific Data: In the National Health Service (NHS), bullying rates are nearly double the national average, with 1 in 10 staff members reporting such experiences. The Royal College of Nursing
Mental Health Impact: Those subjected to workplace bullying are nearly twice as likely to suffer from anxiety or be at risk of depression.